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Shipments : carriers are behind schedule

Orders confirmed by e-mail, will be delivered. At this moment, orders can still be processed from our warehouse, as usual. As soon as your order has been packed by us, you will receive a tracking number by e-mail. With this number you can follow the shipment.

Due to increasing volumes, carriers have difficulties to process deliveries. The deliveries are delayed by 3 to 4 working days.

Our customer service department may also need more time than normal to respond to your question. We ask for your patience regarding delivery information. You will automatically receive the necessary information as soon as it is available.

For technical questions/manuals we advise you to first download the (.pdf, Word...) file at the bottom of the product page. Chances are that you will already find the necessary information.

See example Harmo Pool heat pump below:

Thank you in advance for your understanding.

Overview of shipping costs

Attention!
The given prices for Deliveries to the following countries are entry-level. Prices may vary, depending on the weight and the measurements of your order. You will see the definitive costs in your shopping cart before you execute your payment.

Other countries
If the country of your preference does not appear in the following list, please contact us. Give us your delivery address and the data of the desired products and we will make a custom offer, if possible.

Exception
Different delivery costs apply for spare parts, liquid chlorine, liquid pH+ and liquid pH-. You can get more information here.

CountryShipping costsFree shipping on orders fromPallet
Austria€9 €100 €90 
Belgium€6 €100 €0 
Bulgaria€15 €250 €150 
Czech Republic€9 €100 €150 
Denmark€6 €100 €90 
Estonia€30 No free shipping to this country €150 
Finland€9 €100 €200 
France€9 €100 €75 
Germany€6 €100 €75 
Greece€135 No free shipping to this country €150 
Hungary€9 €100 €150 
Ireland€9 €100  €150 
Italy€9 €100 €90 
Latvia€9 €100 €150 
Lithuania€9 €100 €150 
Luxembourg€6 €100 €75 
Netherlands€6 €100 €0 
Poland€9 €100 €150 
Portugal€9 €100 €120 
Romania€9 €100 €150 
Slovakia (Slovak Republic)€15 €100 €150 
Slovenia€15 €100 €150 
Spain€9 €100 €80 
Sweden€9 €150 €150 
United Kingdom€9 €100 €90