The notion of "a caller is quicker" is outdated for us. To provide you with the quickest and best possible service, we have developed the following self-service module.
After answering 3 questions you are redirected to a form which allows you to consult our system about your order status, payment or shipments.
In 90% of all cases you will receive an answer to your question within seconds.
When the result isn't satisfactory or an intervention from one of our employees is needed(eg a general question, request a return, a warranty request, etc.), you can fill in the form with your question or complaint. That form will automatically end up with the responsible department. They will help you as soon as possible.
Please choose the situation which applies to you the most below. |
I ordered but did not yet receive the goods |
I ordered and received the goods or a part of the goods |
My question is not regarding an order that I previously placed |
Account number: 733-0309536-39
IBAN: BE13 7330 3095 3639
BIC: KREDBEBB
Holland:
Harmo Pool BV
Marconilaan-Noord 52
4614HB Bergen op Zoom
Nederland
VAT: NL8529.74.905.B.01
Chamber of Commerce: 58302530
IBAN: BE56731033389088
BIC: KREDBEBB
Phone number: +32 (0)16360165
Return address for warranty / Right of withdrawal:
Zwembad BV
Industrieweg 9
B-3190 Boortmeerbeek
België
Spain:
Empalco Iberica SL
Calle Jaume II, num 7
Planta 5, puerta 16
46015 Valencia
NIF B-98-429822
VAT : ES – B98429822
Banco BBVA Nro 0182 6081 2702 0152 2702